How do I disable my data?

• ​To deactivate your market data subscriptions with AMP Futures and prevent future charges, follow these steps:

  1. Log into Your AMP Client Portal:

     • Visit the AMP Client Portal Login.​
     • Enter your username and password to access your account.​

  2. Navigate to the Live Trading Setup Requests:

     • Once logged in, click on the "Trade Desk" menu.​
     • Select "Live Trading Setup Requests" from the dropdown options.​

  3. Initiate a New Setup Request:

     • Click the blue "New Live Trading Setup Request" button.

  4. Complete the Live Platform Setup Request Form:

     • For the "Request Type", choose "Disable all data".​

  5. Submit the Request:

     • After completing the form, click "Submit" to finalize your request.​

  Important Note:

  • To avoid data charges for the upcoming month, ensure you disable the data before the last business day of the current month, prior to 4 p.m. CST.

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