I don't see the Live Trading setup requests menu?

If you're unable to locate the "Live Trading Setup Requests" menu in your AMP Client Portal, it may be due to one of the following reasons:

1. Account Balance Below $100 Minimum:

   • AMP requires a minimum account balance of $100 to access certain features, including the "Live Trading Setup Requests" menu. If your balance is below this threshold, the menu may not be visible. To resolve this, consider adding funds to your account to meet the minimum requirement.

2. Recent Deposit Not Yet Reflected:

   • After making a deposit, there's typically a processing period before the funds are reflected in your account balance. Deposits are usually updated in the AMP Client Portal after the daily statement is generated, which occurs around midnight CST. If you've recently made a deposit, please wait until after this processing time and then check the portal again for the updated balance and menu access.​

Recommended Actions:

• Verify Account Balance: Ensure your account balance meets or exceeds the $100 minimum requirement.

• Allow Processing Time for Deposits: If you've recently deposited funds, wait until after the next daily statement cycle (post-midnight CST) for the balance update.​