If you've initiated an ACH transfer from your bank to fund your AMP Futures trading account, it's important to note that such transfers may lack specific identifying details, making it challenging for AMP to promptly allocate the funds to your account.
Recommended Steps to Ensure Proper Allocation:
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Contact AMP's Banking Support:
- After your bank confirms the ACH transfer has been processed (typically within 1-3 business days), reach out to AMP's Funds Department.
- You can initiate a support ticket through AMP's Live Chat.
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Provide Necessary Information:
- Share a copy of the ACH transfer confirmation from your bank.
- Include your AMP account number in your communication.
By supplying these details, AMP can identify and allocate the incoming ACH funds to your trading account promptly.
To avoid these required additional steps and quickest processing, we suggest using our PLAID integration for ACH transfers. PLAID ACH Transfers - (USA customers only)
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