If your AMP Client Portal shows your account as inactive even after you've added funds, it might be due to a previous account closure request. Here's what you can do:
Possible Reason:
- Prior Account Closure: If you had earlier requested to close your account, it would have been deactivated, leading to the current inactive status.
Steps to Reactivate Your Account:
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Contact AMP Support:
- Reach out to AMP's support team via Live Chat to inquire about regaining access to your original portal login.
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Complete a New Application:
- Since the account was previously closed, you'll need to submit a new application to reactivate it.
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Access the Application:
- Once you have portal access, navigate to the "Home" menu and select "Start new application" in the top right corner to begin the reapplication process.
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Internal Funds Transfer:
- After your new account is approved and opened, you can request an internal transfer of your funds to the new account.
- For detailed instructions, refer to: How to Internal Transfer funds between my AMP trading accounts
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