How to change my official address?

Please follow the steps below to update your official address. Your new address will be displayed on your statements and year-end tax documents.

To update your official address with AMP Futures, follow these steps:​

1. Log into Your AMP Client Portal:

   • Visit the AMP Client Portal Login.​

   • Enter your username and password to access your account.​

2. Navigate to Profile Settings:

   • Once logged in, click on the "Profile" menu.​

   • Select "Edit Profile" from the dropdown options.

3.  Initiate Address Change:

• Click the "Change Address" button located below the save option. (example below)

4. Update Address Details:

• A window will appear displaying your current address information.​

• Update the necessary fields with your new address details.​

Note: The address that pre-populates is the current address on file. If any information needs to be changed, please update the address information and provide a utility bill for proof of address. 

5.  Provide Proof of Address:

1. 1. Click on "Select file" next to the "Utility Bill / Address proof" field to upload a document that verifies your new address. 

   2. Accepted Proof of Address Documents:

      • Utility bills (e.g., electricity, water, cable TV, internet, garbage disposal) dated within the last 90 days. Note: Cell phone bills are not acceptable.

      • National Health Services card (if issued by a sovereign government).

      • Rental agreement.

      • Property tax document.

      • Property ownership document.

      • Government-issued document.

   3. Ensure the document shows your name and the new address.​

6.  Submit the Address Change Request:

• After completing the form and uploading the necessary document, click "Submit Change Request".

7.  Await Confirmation:

• • AMP will review your request.​

  • You will receive an email confirmation once the change is processed or if additional documents are required.

Important Notes:

• The new address will be reflected in your statements and year-end tax documents.​

• Ensure all information provided is accurate to prevent any delays in processing your request.