How do I change my mobile number for 2FA?

​To update your mobile number for two-factor authentication (2FA) in the AMP Client Portal, follow these steps:​

1. Log into Your AMP Client Portal:

   • Visit the AMP Client Portal Login.​
   • Enter your username and password to access your account.​

2. Initiate Mobile Number Change:

   • On the screen where you're prompted for the 2FA code, click on the "Change mobile number" option.

3. Provide Current and New Mobile Numbers:

   • Enter your current mobile number in the designated field.​
   • Input your new mobile number in the appropriate field.​

4. Verify Your Identity:

   • Click on "Open web camera" to take a picture of yourself holding your ID.​
   • If you don't have a web camera, select "Open a webcam camera" If a message pops up stating "No web camera found - please upload a picture of you holding your ID," click "OK" Then, use the "Select File" option to upload a clear image of yourself holding your ID from another device.​

Important Notes:

• Ensure the photo of you holding your ID is clear and legible to facilitate verification.​
• This process helps maintain the security of your account by confirming your identity before updating sensitive information.

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