How to check the status of your ACH deposit

Log into your client portal -https://www.ampclientportal.com/Identity/Account/Login

Click Treasury-ACH hold

You can use the "Select status" filter on the top right corner to view the different statuses of your ACH deposit.

Here are the different status definitions.

Submitted to Treasury - This is the initial request you submit to make an ACH deposit. The first stage is the request goes to our Treasury department for Review for approval.

Treasury Approved- The Treasury Department has now approved your request, and your funds are ready to be drawn from your bank account into the AMP account. This can also mean that we have received the deposit, but the funds are on hold (Normally three business day hold) and have not been released just yet for trading.

Released- The funds have been officially released in your trading account to be available for trading.

Canceled- The ACH request has been canceled. 

Here is an example of a new ACH deposit request in a "Submitted to Treasury" state.

Here is an example of a new ACH deposit request in an "Approved" state. Very important: Pay attention to the "Available date" field. This is the date that your funds will be released into your AMP Trading account for use.