The common problems that contribute to this are:
- ISP issues
-Wireless Router Configurations
- hardware firewall issues changing IP addresses frequently
- Dynamic ISP address switching the address frequently intraday. Usually, this happens once a week but you may want to check with your ISP. If they do change daily, a static IP address may work.
- With Windows XP SP2, if you have more than 10 open TCPIP socket connections open (10 programs making connections through the internet) windows will randomly shut down some connections
- Security software, such as (corporate) firewalls, spyware, and anti-virus software, could be interfering with the connection.
CQG uses the following IP address and port.
IP = 126.96.36.199
Port = 31654
Please make sure the IP address and port are not blocked/interfered with on your computer (firewall) or internet connection setup (modem, router, ISP).