How can I correct mistakes in my account application?

If you made a mistake in your AMP account application, here’s how to update submitted application details:

How to Correct Application Errors

You Upload Documents and Notice an Issue
- If you realize something is wrong or you forgot to include information, just contact AMP’s New Accounts team through our Live Chat
- Explain what needs fixing, and they’ll let you know the next steps.
You Get a “Permission Denied” Message
- That usually means AMP already sees a live or pending application for you.
- In that case, click “request permission” on the error message screen. That sends a notification to AMP’s New Accounts team. Steps to Request Permission for New Application
- Once they review it, they’ll either let you continue fixing the application or guide you further .

AMP reviews your change request.
They’ll either approve it so you can update your info or provide specific instructions for corrections.
Follow their guidance to finish or resubmit your application.

Double-check your name, address, employment, and contact info before submitting.
Watch for an email or Client Portal notification after you request permission to edit.