I get a red error message that says, “You do not have permission to start a new application”

This message shows up when AMP recognizes that you already have an account or a previous application under your name and login.

What You Should Do

1. Don’t start a second application right away
   If you already have a live account, or if AMP sees a prior application, it locks you out from creating another one.

2. Request permission to proceed

   You will need to email newaccounts@ampfutures.com to request permission.

3. AMP Accounts Team Reviews Your Request
   They will look into your situation and decide if they can let you submit an additional application.

4. Wait for the Approval

   • If they approve it, you’ll be able to complete a whole new application.

   • If not, they may guide you to reactivate your existing account instead.

Quick Summary:
This error just means AMP sees an existing account or application tied to you. Once you email our new accounts team, the AMP Accounts team will review and let you know the next steps, whether you can open a new account or reactivate an existing one.