My application says I have pending additional documents?

This means AMP needs more paperwork to complete your application. Here's what you should do:

Why This Happens

• AMP reviewed your documents and noticed something missing or unclear.
• They’ve flagged your application as “Pending Additional Documents” and sent you a message.

What You Should Do Next

1. Check your email or AMP client portal
   Look for a notification telling you which documents are missing or need updating.
2. Log into your AMP Client Portal
   Go to the Home dashboard.
3. Click “+ Add Documents”
   Follow the steps to upload the requested files. These might include:
   • A clearer ID or proof-of-address
   • Missing pages from your application
   • Additional documents if you applied as a business/trust
4. Submit & Resubmit
   Once submitted, your application will return to “Under Review” for a final check.

What Happens After Submitting

• AMP usually reviews everything again the same business day we receive the documents.
• You’ll receive an update when your application is fully approved (or if anything else is needed).

Quick Tips

• Make sure your documents match your application info exactly (name, address, etc.).
• Upload clear, full-color scans that aren’t cropped or blurry.
• Respond quickly to any request from the AMP Account Application team, it speeds up processing.

Quick Summary:
“Pending Additional Documents” means AMP is waiting on more paperwork. Please follow the instructions, upload what is needed, and AMP Account Application team will get your application processed quickly.

-----> CLICK HERE FOR FULL-SIZE IMAGE OF INSTRUCTIONS