How do I dispute a fee or charge that I believe was incorrect?

If you notice a fee on your AMP Futures account statement that you believe is incorrect, please follow these steps to dispute it:

1. Gather Details:

   • Statement Date: Note the date of the statement where the fee appears.
   • Fee Amount: Record the exact amount of the fee in question.
   • Description: Write down how the fee is described on your statement.

2. Contact AMP Support:

   • Submit a Support Ticket: Visit the AMP Contact Us page to open a support ticket.
   • Provide Specific Information: In your ticket, include the statement date, fee amount, and description you've gathered. This information will help the support team investigate the issue promptly.