I was charged twice in the same month for data fees?

If you've noticed two data fee charges in the same month, here's why this might happen:

Understanding the Charges:

• Standard Billing: AMP Futures typically bills data fees upfront on the 1st of each month.

• Mid-Month Activation: If you activated your data services after the 1st of the previous month, you wouldn't have been billed at that time. Instead, you'll be charged for that partial month during the first week of the following month. Simultaneously, the regular charge for the current month is also applied.

Example:

• You activated data services on June 15th.

• In the first week of July, you're billed for June's partial month.

• On July 1st, you're also billed for the full month of July.

This sequence can make it appear as though you've been charged twice in one month.

Verifying the Charges:

• Check your account statement; each charge includes a description specifying the month it covers.

• After this catch-up billing, future charges will occur once a month, typically on the 1st.