I downloaded Multicharts but I have no data?

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First, please ensure you have valid CQG login credentials by logging into the CQG website -https://my.cqg.com/signin.

If you need help logging in, please contact our help desk at https://www.ampfutures.com/contact-us.

Once confirmed within Multi-Charts, go to the File-New quote manager window.

Within the Quote Manager window, go to Tools-Data Sources-CQG-Settings.

Next, make sure the server is set to "LIVE," enter your CQG LIVE login credentials, click OK, and shut down the Quote Manager.

Now, you can return to the main Multi-Charts interface and select File-Broker profile-Manage Broker profile.

Now select CQG-Edit and make sure your server is set to "LIVE." Enter your CQG LIVE log-in credentials and click "OK." Now, fully shut down Multicharts, wait about 15-20 seconds, and restart, and you should be good to go.