Live platform setup requests are processed Monday through Friday from 7 am to 4 pm CST. As long as you submit your request before the 4 pm CST cut-off time, your request will be processed the same day. Otherwise, it will be completed the following business day.
Articles in this section
- Contract Month Codes
- How long will it be before my account will be enabled to trade live once I complete the live trade platform setup request?
- I just refunded my account but I still cannot login. What's the reason?
- Can you reset my CQG/Rithmic/TT password, I cannot login.
- Can I call in and place a trade if needed?
- CME Price Limit Guide - Trading Halted Levels
- Wash Trade (prohibited trade practice)
- How can we set trade restrictions on our account? Such as max daily loss and contract size limit on trades?
- Are all Option order types available?
- Do all platforms offer automatic contract roll over?
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